Terms & Conditions

Pricing and Order Acceptance

Pricing and product availability are subject to change without notice. Ice Cube Diet is not responsible for orders arising from typographical errors, pricing errors, etc. We reserve the right to cancel such orders without assigning specific reason. Ice Cube Diet makes an effort to ensure accuracy of information on its website, but if for any reason we deem an order to be outside our business standards we will cancel your order. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Ice Cube Diet reserves the right at any time after receipt of your order to accept or decline your order for any reason. Ice Cube Diet reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require verifications or additional information before accepting any order.

Ice Cube Diet does not sell products for purchase by children. If you are under 18, you may use IceCubeDiet.com only with the involvement of a parent or guardian.

If required by law, Ice Cube Diet will add sales tax to the order. Applicable sales tax will be charged on all orders to be delivered in the state on New York.

Payment

We accept American Express, Discover, MasterCard, and & Visa. There is no surcharge for the use of credit cards. Your card will be billed once the order is sent to our warehouse for processing. Cashier checks, money orders, company check and personal checks are also accepted as means of payment. These should be sent along with a printout of your order checkout page to: Ice Cube Diet, 444 12th Street, Unit 5F, Brooklyn, NY 11215

When using your credit card be sure to provide the billing address and phone number on file with your credit card company. Incorrect information may cause a cancellation or delay in processing your order.

For Cashier checks and money order payments, Ice Cube Diet will normally release your order immediately on receipt of the payment document. For company and personal checks, your order will be shipped only after funds are released from your financial institution to Ice Cube Diet. This could take up to 7 business days after receipt of your payment. All checks returned unpaid will be subject to a $20.00 fee charged to you. On orders being paid for by means other than credit card, availability of the product might change while your payment is in transit or funds are being cleared and Ice Cube Diet cannot reserve or guaranty continued availability.

Warranty & Return Policy

Ice Cube Diet will return your money if you are not completely satisfied with our product. You have 30 days to contact our customer service department at 1-877-806-6661. Customer service will issue an RMA and send you an expedited shipping label with instructions for safe shipping of the product back to our warehouse. We will refund the original amount paid for your order less one way shipping. Return shipping is on us.

Warehouse Address (for product returns only)

Ice Cube Diet,
3301 Atlantic Avenue,
Brooklyn, NY 11208